Privacy Policy.

MySheltr is designed to protect user privacy. We do not sell personal information, and phone numbers remain masked until intentionally unlocked by a tenant.

• No selling of personal data.
• Phone numbers remain masked until intentionally unlocked by a tenant with a pass.
• Designed for compliance with Apple App Store and Google Play data privacy standards.

We collect only the essential information needed to operate the service: basic contact details for tenants, and optional verification proofs for landlords.

• Tenants: Name, mobile number (for OTP authentication), and search preferences only. Tenants provide no documents.
• Owners: Name, contact number, property details, and an ID proof and property proof of their own choice (optional, for the Verified Owner badge).
• Technical & Analytics: App performance logs and Firebase Analytics to understand app usage. We do not sell personal information.

We do not collect precise device location.

• No continuous GPS tracking.
• No precise device coordinates captured.
• Property searches are based on user-chosen localities and metro corridors.

Documents are used only to verify the owner and the property. We may check them with the issuing authority's public service. They are stored securely, accessible only to authorised team members, and never shown to tenants. You can ask us to delete them, except where the law requires us to keep them.

• Documents are used only to verify the owner and the property.
• We may check them with the issuing authority's public service.
• Stored securely, accessible only to authorised team members, and never shown to tenants.
• You can ask us to delete them, except where the law requires us to keep them.

We use Firebase Analytics to understand how the app is used. We do not sell personal information.

• Firebase Analytics measures general app performance and user flows.
• No selling or commercial syndication of user data.
• Used strictly to improve reliability, navigation, and service uptime.

We keep your information while your account is active. You can delete your account from the app or the website at any time.

• In-App deletion path: Settings > Privacy > Delete Account.
• Web self-serve deletion: https://mysheltr.in/delete-account (no app install needed).
• We will delete your data upon confirmed request, except where the law requires us to keep it.

Contact our support desk for any privacy questions or data assistance.

• Support Email: findyoursheltr@gmail.com
• Landlord Inquiries: rentyoursheltr@gmail.com
• Operator: Hariharan (sole proprietor), Bengaluru, Karnataka.